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Code of Conduct

PRIVACY AND CONFIDENTIALITY:

Members must refrain from taking photos of other members without explicit consent. Respect the privacy and confidentiality of all individuals within the community.

RESPECT FOR ALL STAFF AND MEMBERS:

Treat all staff and fellow members with courtesy and respect. Foster a positive and inclusive environment by promoting respectful behavior.

REPRESENTING THE BRAND:

Guests accompanying a member are considered a reflection of that member.

Expectation of respectful behavior to maintain the positive image of Casa De Lobo.

CANCELLATIONS AND NO-SHOW POLICY:

We adhere to standard restaurant protocols regarding our cancellation policy. To ensure a smooth experience for all our guests, we have outlined the following guidelines:

Last-Minute Cancellations (Within 24 Hours of Reservation):

- We take last-minute cancellations and no-shows very seriously.

- Any no-shows or cancellations will be under review for future reservations.

Cancellation Fee:

- A fee of $25 per person will be applied to the credit card on file in case of a no-show or cancellation.

- We kindly request that any cancellations to your reservation be made no less than 24 hours prior to the scheduled time.

Guest Arrival Time:

- To ensure everyone enjoys the full experience, we request that all guests arrive on time.

- A grace period of 15 minutes is provided after the initial reservation time.

- After that, we reserve the right to give your table to another party.

Dress Code:

- Please dress to impress. Casa de Lobo reserves the right to refuse entry based on attire.

No vaping or electronic smoking devices are permitted on the premises.

Thank you for understanding and cooperating with Casa De Lobo's policies.

We appreciate your commitment to maintaining a positive and respectful community experience.

FOR DIRECTIONS AND QUESTIONS ABOUT GETTING TO VENUE CLICK HERE

THANKS FOR SUBMITTING!

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